What's new on HootBoard

HootBoard Concierge Platform

July 10, 2019

NEW! Improved Metrics Dashboard for HootBoard Admins

Exciting news for all HootBoard admins: we've upgraded our Board Analytics view to give you more information on the status of your HootBoard and to help you give your users more of what they want! You should see your new Metrics Dashboard in your account today so be sure to check it out!

Here are some of the new metrics you'll see:

  • Board Vitals: A quick snapshot of your board's basics to keep you in the know.
  • Most Popular Hoots & Apps: Want to know what content resonates with your users? We'll show you the top 5 hoots and apps for a given time period so you can create more of what your members crave!
  • Overall Engagement: Overall engagement will help show trends for your board. Are there days of the week or times of the month where your HootBoard is getting more attention? Plan your content accordingly!
  • Engagement Rate: Curious how engaging your content really is? We've added an Engagement Rate metric (% of sessions that result in engagement) to help show you how many of your users you're actually engaging with content. (for kiosk customers only)
  • Session Duration: Similar to time on site, Session Duration will help you see how long users are spending with your kiosk on average. Want to increase that time? Try posting more of the content they love!(for kiosk customers only)

Have feedback on what else you'd like to see in your Metrics Dashboard? Let us know at support@hootboard.com! We plan to keep making improvements.

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